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Evidence Guide: ICASAS206A - Detect and protect from spam and destructive software

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

ICASAS206A - Detect and protect from spam and destructive software

What evidence can you provide to prove your understanding of each of the following citeria?

Detect and remove destructive software

  1. Identify common types of destructive software
  2. Select and install virus protection compatible with the operating system in use
  3. Investigate other advanced systems of protection for further options
  4. Install software updates on a regular basis
  5. Configure software security settings to prevent destructive software from infecting computer
  6. Run or schedule to run virus-protection software on a regular basis
  7. Report detected destructive software to appropriate person and remove the destructive software
Identify common types of destructive software

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Select and install virus protection compatible with the operating system in use

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Investigate other advanced systems of protection for further options

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Install software updates on a regular basis

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Configure software security settings to prevent destructive software from infecting computer

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Run or schedule to run virus-protection software on a regular basis

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report detected destructive software to appropriate person and remove the destructive software

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Identify and take action to stop spam

  1. Identify common types of spam
  2. Take appropriate action in regard to spam
  3. Configure and use a spam filter
  4. Report spam to appropriate organisation
Identify common types of spam

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Take appropriate action in regard to spam

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Configure and use a spam filter

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Report spam to appropriate organisation

Completed
Date:

Teacher:		 Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Evidence Guide

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

install virus protection software and updates

schedule virus protection software to run on a regular basis

identify and remove common destructive software

identify common spam types and take appropriate action.

Context of and specific resources for assessment

Assessment must ensure access to:

sites with a representative range of computer hardware, application software and operating systems

current antivirus and anti-spam software

technical records, vendor documentation and enterprise procedures and guidelines

appropriate learning and assessment support when required.

Where applicable, physical resources should include equipment modified for people with special needs.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct observation of candidate undertaking installation of virus protection and anti-spam software

direct observation of candidate performing virus scan and virus removal

review configuration of virus protection software and creation of operating schedule created

configure and use a spam filter.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, where appropriate.

Assessment processes and techniques must be culturally appropriate, and suitable to the communication skill level, language, literacy and numeracy capacity of the candidate and the work being performed.

Indigenous people and other people from a non-English speaking background may need additional support.

In cases where practical assessment is used it should be combined with targeted questioning to assess required knowledge.

Required Skills and Knowledge

Required skills

communication and literacy skills to present reports

problem-solving skills to anticipate and respond to a range of known virus and spam types

technical skills to:

install and configure system filtering and security settings

install software updates

install virus protection

operate a computer and software application

select virus protection to suit operating system in a limited range of options.

Required knowledge

spam and virus intrusions and appropriate remedial action

types of protective applications used against viruses and spam

operating systems supported by the organisation

computer hardware

Spam Act 2003 and associated guidelines.

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Destructive software may include:

file viruses

keystroke loggers

logic bombs

macro viruses

remote access tools (RATs)

spyware

system sector viruses

trojans

viruses

worms.

Virus protection may include:

CA Vet Antivirus

freeware

online

open source

proprietary software:

BitDefender

Kaspersky Antivirus

McAfee VirusScan

Panda Antivirus

Symantec Norton Antivirus.

Operating system may include:

GNUs Not Unix (GNU)

Linux

HP-UX

Mac OS X

Microsoft Windows

Unix-like operating systems:

IBM AIX

Silicon Graphics IRIX

Sun Solaris.

Advanced systems may include:

hardware firewall

software firewall.

Software updates may include:

automatic online updates

security patches

service packs and service releases

virus definition updates

virus scanning engine updates.

Security settings may include:

firewall

internet browser

operating system

virus protection.

Appropriate person may include:

authorised business representative

client

supervisor

system administrator.

Spam may include:

messages covered by the Spam Act 2003

unsolicited commercial electronic messaging:

email

instant messaging

mobile phone messaging

social networking

wiki.

Appropriate action may include:

deleting the spam

blocking the sender by configuring spam filter

unsubscribing from mailing list if company is not reputable.

Spam filter may include:

email client filters or rules

email server filters

third-party filter programs:

CA Anti-Spam

MailWasher Pro

Norton Internet Security

SpamAssassin.

Appropriate organisation may include:

relevant government and private media screening organisations, such as:

Australian Communications and Media Authority

Scamwatch company that originated the spam message.